Privacy Policy

For what purposes is data collected?

The data collected is necessary for the care, monitoring of procedures, provision of services, scheduling of appointments and sending of information.

What personal data is collected?

Full name, email, phone number, city of origin, data on physical characteristics, as well as medical or clinical information in some procedures.

How is this personal data collected?

Through our website, we collect IP addresses, browsing behavior such as browser type and preferences, access devices, anonymous geolocation, cookies and similar technologies provided by third parties, such as Google Analytics and Facebook Pixel.

How do we store data?

Information is stored on data hosting services such as Google Drive. In the case of third-party platforms such as Facebook and Google, they may store cookies for the purposes of personalization, advertising, analysis and tracking.

What are my data protection rights?

Known as ARCO rights, they grant the data owner the right to access, rectify and cancel their personal data, as well as to oppose its treatment or revoke the consent that has been granted to us for this purpose through the procedures we have implemented.

Access: Know the personal data archived and the right to consult the corresponding Privacy Notice.

Rectification: Correction of your data in case of error, completed and modified by providing documentation that proves the data.

Cancellation: Possibility of requesting the cancellation and deletion of your data.

Opposition: Oppose the treatment and supply of personal data.

To exercise any of the ARCO rights, you must send a request via email and it must contain:

Full name ADDRESS Telephone Email used on this website Copy of an official identification attached, subject "ARCO Rights" Description of the purpose of the document, which may be, but not limited to, the following: Revocation of consent for the processing of your personal data; and/or Notification of the improper use of the processing of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose.

In the case of Rectification of personal data, you must indicate the exact modification and attach the supporting documentation; It is important in the case of revocation of consent, that you take into account that we will not be able to attend to your request or terminate the use immediately in all cases, since it is possible that due to some legal obligation it is necessary to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent implies that we cannot continue providing you with the service you requested, or the termination of your relationship with us.

Cookies and Similar Technologies.

We may use cookies to collect and store information from your websites to collect the actions performed online within the sites owned by you, such as the Internet browser, pages visited, duration of visits, clicks and other activities, with the aim of improving the browsing experience and obtaining data for optimization, commercial information and development of better user interfaces. For more information, see the policy and guide for the use of cookies. * This Privacy Notice may change due to internal, corporate and legal factors. Policy and guide for the use of cookies. In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties and the regulations on the Protection of Personal Data, it is reported that for the correct operation of this website, the user requires information considered as personal data through contact forms or by email for the functions described above.

What are cookies?

Cookies in the computer field are text files that the website sends and stores in the user's browser. These files allow the website to consult the browser's activity with the site, without providing or capturing personal data of any other nature. Cookies cannot damage the device and are commonly used around the world to help identify and resolve errors, provide statistical information on website usage, information on the results of digital advertising campaigns, identify the user's preferred language, among others.

This website makes use of:

Necessary and essential cookies for the proper functioning and security of the site. Analytical cookies to understand how visitors interact with the site, providing metric information about visitors, bounce rate, traffic source, etc. Advertising cookies to show relevant advertising to the user from digital marketing campaigns across websites and for personalization. Personalization cookies These cookies store user experience preferences, such as language. This site uses Google Analytics, a web analytics service provided by Google, Inc., which uses cookies to display statistical information about website users. This information is transmitted and stored directly on Google servers.

How to change cookie settings?

The user has the possibility to block, restrict or delete the cookies used on the website by configuring their browser. What is the legitimacy or legal basis for the processing of your data? In accordance with the Privacy Notice Guidelines, published in the DOF and the regulations on Personal Data protection, inform the owner by means of a notice or warning in a visible place about the use of these technologies and the collection of personal data through them, as well as the process of deactivating them with the exception of those necessary for the correct operation of the website. To revoke consent, change settings and delete cookies, we invite you to consult the section How to modify cookie settings? which links directly to your browser.
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